Privacy

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to collect and use it only for that specific reason.

If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your express consent or give you the opportunity to say no.

How do I withdraw my consent?
If after opting in you change your mind, you may withdraw your consent for us to contact you, for the collection, use or disclosure of your information at any time by contacting us at info@oleobrand.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:
If you select a direct payment gateway to complete your purchase, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once completed, the purchase transaction information will be deleted.

All direct payment gateways adhere to the standards set forth by PCI-DSS administered by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more information, you can also read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). 

SECTION 5 - THIRD PARTY SERVICES

In general, third party providers used by us will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we must provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so that you can understand how your personal information will be handled by these providers.

In particular, please remember that certain suppliers may be located in or have facilities that are located in a different jurisdiction than either you or us. Therefore, if you decide to proceed with a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction in which that service provider or its facilities are located.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

By clicking on links in our store, you may be directed away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies we use. We have included them here so that you can choose whether or not to disable cookies.

_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data kept, Persistent for 30 minutes since last visit, Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq, no data kept, expires midnight (relative to the visitor) the next day, Counts the number of visits to a store by a single customer.

Cart, single token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, session

Storefront_digest, unique token, undefined If the storefront has a password, used to determine if the current visitor has access. Translated with www.DeepL.com/Translator (free version)

SAFE SHIPPING

Premium Service

Secure payment

Credit card or Paypal

QUALITY

We guarantee the quality of our products

CUSTOMER SERVICE

Support 24/7